Solo
Simple alerts for a location or two.
$5/site/month
Billed monthly
Choose Solo- Telegram alerts
- 1 alert contact per site
- ISP details in every alert
- 30 days of outage history
Know your internet is down before your customers do.
Linkbeat watches your business connection around the clock and sends you a text or a Telegram message the moment it drops. The alert includes everything you need to call your ISP, so you can get the fix started from home before you leave for work.
Works with any ISP. Runs on Windows today, hardware monitor coming soon.
Your sites
3 sites, 3 ISPs
- Downtown shop Online
- Warehouse Online
- Main St. cafe Offline
When the connection drops, the business stops.
Most small businesses run on the internet now. When it goes down, the money stops with it, and often nobody notices until it's already costing you.
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Sales you can't take
Card readers and cloud checkouts stop working, and customers walk out without buying.
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Calls and bookings that go unanswered
Internet phones, online orders and appointment bookings all go quiet, with nothing to tell you why.
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Staff waiting around
Your team is on the clock but can't reach the systems they need to do their jobs.
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Outages nobody sees
A connection that fails overnight or on a weekend can stay down for hours before anyone arrives to find out.
The longer an outage goes unnoticed, the longer it takes to fix. Every hour you shave off is revenue you keep.
Call your ISP from the kitchen, not the parking lot.
Most owners learn their internet is down when they arrive and nothing works. With Linkbeat, the alert reaches you first, wherever you are.
You can report the fault, ask for an estimated fix time and plan around it before you ever leave the house. By the time you get to work, the repair is already underway.
An example morning
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5:41 AM
The connection drops. The shop is empty and nobody is watching.
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5:42 AM
Linkbeat notices the missed check-in and sends you a text.
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5:50 AM
You see it over coffee, call the support number in the alert, read off the details they ask for and get an estimated fix time.
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8:30 AM
You arrive to a working connection, or a technician already on the way.
Everything you need to call your ISP, right in the alert.
No digging through old bills or emails at 6 in the morning. Each alert carries all the relevant information to report the outage, so you can pick up the phone straight away.
- The service address of the site that's down
- Your ISP's tech support number, ready to tap and call
- The details your ISP will ask for, like your circuit ID and support PIN
- Who to contact on site, if the technician needs access
You enter it once when you add a site. Linkbeat includes it in every outage notification for that site.
Outage alert
SMS from Linkbeat, 5:42 AM
Main St. cafe stopped checking in at 5:41 AM.
- Address
- 118 Main St, Springfield
- ISP
- Your cable ISP, support (800) 555-0142
- Circuit ID
- CBL-55821-OH
- Support PIN
- 4471
- On-site contact
- Dana, (614) 555-0142
Set it up in minutes, then forget about it.
A small program at your location checks in with Linkbeat all day. When the check-ins stop, you hear about it.
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Install the Windows service
Put the lightweight service on any Windows PC that stays on at your location. It uses almost no resources and runs quietly in the background.
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It checks in with us
Every minute it sends a small check-in to the Linkbeat web service. There are no ports to open and nothing to change on your router.
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You get the alert
Because the check-ins come from your site to us, we notice the moment they stop, even when your local network is completely dead. You get an SMS or a Telegram message right away.
Coming soon
Don't have a PC that's always on? A small plug-in Linkbeat hardware monitor is on the way.
Many locations, many ISPs, one place for every alert.
Each of your sites can use a different internet provider. Linkbeat doesn't mind.
Every alert comes from the same sender, whichever ISP the site uses, so you never have to work out which provider's app or email is telling you what. See all your sites at a glance and know exactly which one needs a phone call.
All sites, one view
Alerts sent from Linkbeat
- Main St. cafe Offline
- Downtown shop Online
- Warehouse Online
- Lakeside office Online
Simple per-site pricing.
Pay only for the locations you monitor. Pay monthly, or pay yearly and get two months free.
Professional
SMS alerts, with the right people told for each site.
$8/site/month
Billed monthly
Choose Professional- SMS and Telegram alerts
- Up to 3 alert contacts per site
- ISP details in every alert
- 1 year of outage history
Business
For multi-location teams with on-call staff.
$12/site/month
Billed monthly
Choose Business- Everything in Professional
- 2 monitoring agents per site
- Up to 5 alert contacts per site
- Faster check-ins (every 30 seconds)
- Hierarchical notification Coming soon
Notification settings are per site. Each location can alert different people, so the manager at each shop hears about their own site. On Professional and Business, the alert contacts are per site too: up to 3 or 5 people for every location.
Questions people ask first
What if the computer is turned off or loses power?
With one monitor, the check-ins stop and you get an alert, so you know something is wrong either way. On Business you can run a second monitor on another computer at the same site: you're only alerted when both go quiet, so a PC being switched off or restarted isn't reported as an internet outage.
Do I need to open ports or change my router?
No. The service only sends check-ins out to Linkbeat, so there is nothing to configure on your router or firewall.
Can I monitor locations that use different ISPs?
Yes. Add each location to your account. Every alert comes from the same sender, whichever ISP the site uses.
How does per-site pricing work?
You pay your plan's price for each location you monitor. A site only counts once its monitor checks in for the first time, so you're never billed for a location you haven't set up yet.
Can each location alert different people?
Yes. Notification settings are per site, so each location has its own alert contacts. On Professional and Business you can add several people for every site.
What's in an alert?
Which site went down and when, plus the service address, your ISP's support number and the other details you saved for that site, like the circuit ID or support PIN. Everything you need to report the outage in one message.
When will the hardware monitor be available?
It's coming soon. Create an account and we'll let you know when it's ready.
Your next outage shouldn't be a surprise.
Create an account and start monitoring your first site today.